JobVantage.
TRUST & COMPLIANCE

Trust & Compliance

How JobVantage handles your data, what the AI does and does not do, and where we stand on the rules that govern it.

Last updated: September 2026

Company

Legal name
JOBVANTAGE LTD
Company number
15866959
Registered address
33-35 Baylis Road, London SE1 7AY
Incorporated
30 July 2024
Director
Brandon Bowden
Companies House
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Data handling

What data JobVantage processes

  • Candidate CVs and profiles uploaded by the recruitment agency
  • Job specifications and vacancy data from agency input and third-party job sources (Bright Data)
  • Contact enrichment data via Apollo
  • No consumer data. No direct-to-candidate data collection.

Where data is stored

  • AWS S3: file storage (eu-west-1, Ireland)
  • AWS S3 Vectors: search embeddings (eu-central-1, Frankfurt)
  • PostgreSQL: operational database on dedicated EU infrastructure (Falkenstein, Germany), operated by our infrastructure partner Hexploits Ltd (UK)

Data controller and processor

The recruitment agency is the data controller for candidate personal data it uploads. JobVantage acts as a data processor on their behalf. Our short-form Data Processing Addendum forms part of our Terms of Service; bespoke DPAs are agreed with partners on request.

Retention

Candidate data is retained for the duration of the subscription and deleted within 30-90 days of termination, or earlier on verified request. Bespoke retention windows are agreed with partners by contract.

UK GDPR

JobVantage processes personal data under UK GDPR. Legal basis: contractual necessity. JobVantage does not sell, share, or use candidate data for any purpose other than delivering the matching service.

Sub-processors

Sub-processorPurposeLocation
AWSFile and vector storageEU (Ireland, Frankfurt)
Hexploits LtdInfrastructure operations and AI gatewayUK (data centre: Germany)
OpenAIAI embeddings and scoringUS
Bright DataJob listing data collection (no candidate data)Multiple
ApolloProfessional contact enrichment (agency product only)US

AI transparency

What the AI does

Scores and ranks candidate-to-job matches. Produces a score out of 1,000 and a written explanation. Recruiters use scores to prioritise shortlists. The AI does not make hiring decisions and does not communicate directly with candidates.

What the AI does not do

  • Make autonomous hiring or rejection decisions
  • Infer, store, or act on protected characteristics
  • Communicate with candidates without recruiter review and approval
  • Produce outputs presented to candidates as AI-generated

Human oversight

Every match output is reviewed by a human recruiter before any action is taken.

Model transparency

Uses OpenAI for embeddings and scoring. Does not train proprietary models on customer data.

EU AI Act

Current position (September 2026)

The EU AI Act does not currently apply to JobVantage. JobVantage has no EU establishment and no EU-located customers.

Forward posture

We monitor the EU AI Act as it phases in and review our position as our customer base changes. Should it come to apply, our foundation covers AI governance, technical documentation, bias monitoring, and contract provisions.

Security

  • Storage on AWS with encryption at rest and in transit and IAM access control
  • Compute on dedicated EU infrastructure with MFA-protected, device-verified access
  • No credentials stored in application code
  • Access to production systems is role-limited, named individuals only

Contact

For data handling queries, DPA requests, or security questionnaires: hello@jobvantage.co.uk

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